How to
Write a Literature Review in 30 Minutes or Less
STEP 4:
Shape the Paragraphs
Each body paragraph requires a topic sentences to introduce
the
source or sources discussed. When there is more than one
source
in a paragraph, a transition or thought bridge must be added to connect
them.
A topic sentence for the Fine study could highlight an
historical perspective:
Topic Sentence: Body Paragraph 1 |
Cultural
diversity has long been recognized as a potential problem in the
workplace that deserves serious attention. As far back as 1996, Fine
stated that
cultural diversity of the U.S. workforce is perhaps the most pressing
challenge of our times. However, research on this issue had
produced general overviews on diversity. Missing were research
studies of diversity in specific organizations. Research to document
different voices in the workforce, especially those that have been
marginalized, was needed. Fine challenged academics to demonstrate to
the public the worth of their studies on cultural diversity
and
multicultural discourses. |
Now comes a topic sentence for
the West African and Australian studies. This topic sentence also
should serve as a transition from the first paragraph, so Fine
is
referenced. In the middle of the paragraph, a transition sentence is
added to tie the two sources together:
Topic Sentence: Body Paragraph 2 |
Fine’s
call to action was heeded by numerous researchers and resulted in
studies of geographically dispersed cultures. For example,
Frisoli
(2010) uses a
series of interviews conducted with a West African man to
study
communication between two people of culturally diverse backgrounds.
Frisoli found that communication on the Internet can be easily
distorted due to cross-cultural barriers. Frisoli also found that
people of diverse backgrounds often bring different sets of
ethical attitudes toward technology, which can further skew
communication. Frisoli highlights the importance of
understanding differences in order to improve communication.
|
Transition Sentence: Body
Paragraph 2 |
Frisoli's findings were replicated on the
opposite side of the globe by Icten (2010) who looked at the
impact of culture on communication for migrant workers in Australia.
The twelve workers had mastered English before moving to Australia.
However, they encountered significant communication barriers despite
their mastery. Icten suggests that the barriers were
based on
cultural differences, not language skills. Icten describes an
“Innovative Communication in the Workplace” program that helped workers
overcome these cultural barriers and to communicate more
successfully. |
The
result is a longish paragraph that holds together due to the
geographical angle. Also, its length could be edited down
in the
revision stage.
Keeping with the geographical angle, a natural
topic sentence for the next body paragraph could begin, "These
international findings," which also serves as a transition between the
two paragraphs:
Topic Sentence: Body Paragraph 3 |
These international findings were
replicated in the U.S. in a 2010 study by Sweeny and Zhu, who observed
14 native speakers of English in intercultural business negotiations to
measure how they accommodated 13 nonnative speakers of English. The
results suggested that native speakers used a wider range of
linguistic devices than nonnative speakers. The majority of
the
native speakers were challenged to accommodate nonnative speakers and
did so with varying degrees of effectiveness. The study concluded
that native speakers lacked an understanding of the issues of
intercultural communication and were unable to effectively accommodate
nonnative speakers. |
Now come the paragraphs on solutions: two short ones on storytelling
and translation followed by the Lopez-Rocha summary about
workplace diversity training.
Note
the weakness in our research so far: not enough specific solutions.
Revealing such gaps in research is an important function of writing a
lit review. Any gaps or needs should be noted in the
conclusion of
the lit review.
|
Here is workable topic
sentence for the paragraph containing the two solution summaries as
well as a transition sentence to connect them:
Topic Sentence: Body Paragraph 4 |
A
variety of specific techniques have been suggested to address the
problem of overcoming the impact of cultural diversity on communication
in the workplace. For example, Barker and Gower (2010) examine
storytelling as a way to increase effective communication in a diverse
workplace. The authors present a form of storytelling as an
organizational communication tool and discuss how to apply it in the
work environment. This approach may not be suitable for all
organizations, it but can be used to develop
alternative
strategies. When
cultural and linguistic differences are at |
Transition Sentence: Body
Paragraph 4 |
play, the role of translators can become to
maintain effective communication. Teodorescu
(2010) addresses the need for translation in culturally diverse
communications by highlighting the negative affect that poor
translation can have on communications and offering strategies for
effectively sharing ideas in culturally diverse environments. |
The specific solutions discussed in the two short summaries help to set
up the best overall solution suggested by Lopez-Rocha in the final body
paragraph, introduced with this topic sentence:
Topic Sentence: Body Paragraph 5 |
Regardless
of the specific techniques employed, it has become clear that the best
outcomes are achieved with a formal program of diversity training that
fosters a culture of acceptance and accomodation in the workplace.
Lopez-Rocha
(2006) addresses communication conflicts through diversity training,
providing evidence that increasing cultural awareness
in the
workplace improves relationships, organizational procedures, and
productivity. Managers must be aware of the main factor that causes
conflicts: the differences among individuals from different cultural
groups. These differences involve discrepancies in language and
communication style, values, attitudes towards authority, and time—all
of which can be addressed in diversity training. |
Now that the paragraphs have
been shaped into a narrative with topic sentences and internal
transitions, the lit review is ready for the last step: adding an
introduction and conclusion.
|